SHIPPING & RETURNS
SHIPPING POLICY
Orders are typically processed within 2–7 business days, excluding weekends and holidays. After an order ships, estimated delivery times vary depending on the product, supplier, destination, and shipping method. Most U.S. orders arrive within 5–20 business days after shipment, but these timeframes are estimates and are not guaranteed.
Because we work with multiple suppliers, items from the same order may be shipped separately and arrive in different packages. Tracking information will be emailed when it becomes available.
Please verify your shipping address before completing your purchase. Contact hello@the-weekendrun.com as soon as possible if an address needs to be corrected. We cannot guarantee changes after an order has entered processing.
Shipping destinations and charges are displayed during checkout. International customers, when international delivery is available, are responsible for any applicable customs duties, taxes, or import fees. The Weekend Run is not responsible for carrier delays, severe weather, customs delays, or packages marked as delivered by the carrier.
RETURN & EXCHANGE POLICY
If you are not satisfied with your purchase, contact hello@the-weekendrun.com within 14 days of delivery. Include your order number, the product you wish to return, and the reason for your request. Do not mail a product back until you receive return instructions.
To qualify for a return, the item must be unused, unworn, unwashed, undamaged, and returned with its original packaging and tags. Certain products may have different return requirements based on the supplier. Final-sale items, personalized products, gift cards, intimate apparel, and items damaged through use may not be eligible for return.
Customers are responsible for return-shipping costs unless the product arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable. Approved refunds will be issued to the original payment method after the returned item has been received and inspected. Banks and payment providers may require additional time to post the refund.
If an item arrives damaged, defective, or incorrect, contact us within 7 days of delivery and include clear photographs of the product and packaging. Exchanges depend on product availability. If a replacement is unavailable, an approved refund may be issued.